Privacy Policy for Edenton Commons
Edenton Commons ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, purchase tickets, reserve event space, contact us, or otherwise interact with us online.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect the following information:
Information You Provide
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Name
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Email address
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Phone number
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Mailing address
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Event or reservation details
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Payment information (processed securely through our payment providers; Edenton Commons does not store complete credit card information)
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Information submitted through contact forms, newsletter signups, or event inquiries
Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Operating system
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Pages visited
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Date and time of your visit
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Referring website
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General location based on IP address
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Website usage statistics through analytics tools
How We Use Your Information
We use your information to:
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Process ticket purchases and reservations
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Respond to inquiries and customer service requests
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Communicate regarding events or bookings
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Send confirmations, receipts, and event updates
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Improve our website and visitor experience
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Analyze website traffic and performance
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Comply with legal obligations
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Detect and prevent fraud or unauthorized activity
If you subscribe to our mailing list, we may occasionally send information about upcoming events, performances, promotions, or venue news. You may unsubscribe at any time using the link included in our emails.
Payment Processing
Online payments may be processed through secure third-party payment providers. Those providers maintain their own privacy policies governing the handling of payment information.
Edenton Commons does not retain complete credit card numbers on our servers.
Cookies and Analytics
Our website may use cookies and similar technologies to:
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Remember user preferences
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Improve website functionality
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Measure website traffic
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Understand visitor behavior
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Enhance security
You may disable cookies through your browser settings, although some features of the website may not function properly.
Third-Party Services
Our website may integrate with third-party services, including:
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Ticketing platforms
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Payment processors
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Email marketing providers
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Social media platforms
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Website analytics services
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Mapping or location services
These third parties operate under their own privacy policies, and Edenton Commons is not responsible for their privacy practices.
Sharing Information
We do not sell your personal information.
We may share information only when necessary to:
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Process transactions
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Operate our website
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Provide requested services
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Comply with applicable law
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Protect our legal rights or the safety of others
Service providers are contractually expected to protect your information and use it only for the services they perform on our behalf.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to:
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Complete transactions
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Maintain business records
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Comply with legal obligations
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Resolve disputes
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Enforce our agreements
Children's Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that such information has been collected, we will take reasonable steps to remove it.
Your Privacy Choices
Depending on applicable law, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of certain personal information
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Opt out of marketing communications
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Request information about how your data is used
To exercise these rights, please contact us using the information below.
External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality.
The revised version will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Thank you for visiting Edenton Commons. We appreciate your trust and are committed to protecting your privacy while providing an exceptional experience at our venue.