Refund & Returns Policy

Overview

All ticket sales are final and non-refundable except as described below.

Tickets are digital admissions to events and are not physical products. Returns, shipping returns, and product exchanges do not apply.

Tickets may be transferred to another guest for the same event. Please contact events@edentoncommons.com to process the ticket transfer.

Event Cancellations

If Edenton Commons cancels an event and the event is not rescheduled, the ticket price and applicable taxes will be refunded to the original method of payment.

Rescheduled Events

If an event is rescheduled, purchased tickets will remain valid for the new date.

If you are unable to attend the rescheduled date, you may request a refund within 14 days of receiving notice of the new event date.

Refund Processing

Approved refunds will be issued to the original method of payment. Refunds will be processed for reasons of death or deployment.

Processing times vary by bank or credit card provider, and it may take several business days for a refund to appear on your account after it has been issued.

Ticket Transfers

Tickets may be transferred to another guest for the same event.

The original purchaser is responsible for providing the valid ticket or ticket information to the new attendee and contacting events@edentoncommons.com to update the attendee names and contact information. 

Missed Events

Refunds are not provided for failure to attend an event, late arrival, personal scheduling conflicts, transportation issues, or other circumstances outside the control of Edenton Commons.

Need Help?

Contact Edenton Commons with questions regarding a ticket purchase, cancellation, rescheduled event, or refund request.